We accept VISA, Mastercard, American Express, and Discover through our convenient Customer Portal . We also accept cash or check at the time of service.

FAQs Archive - CJ Cleaning Services

Q: Can I set up repeat visits?

Yes, and you’ll save money when you do. For each of our services, you can select and schedule either recurring appointments or purchase pre-paid bundles and save instantly.

Q: How do I re-schedule or cancel a booked cleaning?

Rescheduling or cancelling is one click away . Or simply call us at (828) 781-7999 or email us and we’ll update your booking. It just takes a few seconds and we’ll send you an updated booking confirmation. Our email service reminders can include a Reschedule and/or Cancel button which allows you to instantly reschedule or cancel your booking within pre-established periods prior to each service.

Q: How long will it take to clean my home or commercial facility?

Our time on-site will be based on the level of cleaning you select and the extras (if any) you order. We ensure and guarantee the quality of our service. If you aren’t satisfied, we’ll come back and make sure to address your concerns. 99% of our customers are repeat customers.

Q: What if I’m not happy with the work you do for me?

Our reputation is our most valuable asset, so we offer a 100% satisfaction guarantee. If you’re not satisfied, please contact us and we’ll make it right with a do-over.

Q: Will I receive reminders for single, recurring, or pre-paid bundle cleaning services?

When you book with us, you can select to receive a text message or email before each scheduled service. We typically send reminders one day and two hours before each cleaning appointment.

Q: Do you clean homes that have pets?

Yes, we do! When you set up your booking, please let us know the name and species of your pet and anything we need to know to make sure our cleaners know.

Q: Do I need to supply the vacuum or cleaning products?

We come equipped with everything we need to make your home or commercial facility sparkle. However, if you’d prefer that we use your cleaning products, just let us know.

Q: Do I need to be at home when you arrive for the cleaning?

That’s entirely up to you! If you’ve got other things to do, just let us know how we can get access to your home. Some customers provide a garage or door code, others leave a hidden key outside. Let us know when you book online or when you call-in your request. Whatever works for you will work for us! Just let us know what method you’re most comfortable with.

Q: How do I book a home or commercial cleaning?

You can get an estimate online and we will follow-up by phone OR for immediate service call us (828) 781-7999. Our office is open Monday – Friday, 9:00am – 5:00pm.

How can I pay you?

By CJ Cleaning Services|2022-03-23T16:46:12-04:00March 23, 2022|Main|

We accept VISA, Mastercard, American Express, and Discover through our [...]

0

Can I set up repeat visits?

By CJ Cleaning Services|2022-03-23T16:45:25-04:00March 23, 2022|Main|

Yes, and you’ll save money when you do. For each [...]

0

How do I re-schedule or cancel a booked cleaning?

By CJ Cleaning Services|2022-03-23T16:44:44-04:00March 23, 2022|Main|

Rescheduling or cancelling is one click away. Or simply call [...]

0

How long will it take to clean my home or commercial facility?

By CJ Cleaning Services|2022-03-23T16:44:02-04:00March 23, 2022|Main|

Our time on-site will be based on the level of [...]

0

What if I’m not happy with the work you do for me?

By CJ Cleaning Services|2022-03-23T16:43:31-04:00March 23, 2022|Main|

Our reputation is our most valuable asset, so we offer [...]

0

Will I receive reminders for single, recurring, or pre-paid bundle cleaning services?

By CJ Cleaning Services|2022-03-23T16:42:42-04:00March 23, 2022|Main|

When you book with us, you can select to receive [...]

0

Do you clean homes that have pets?

By CJ Cleaning Services|2022-03-23T16:42:00-04:00March 23, 2022|Main|

Yes, we do! When you set up your booking, please [...]

0

Do I need to supply the vacuum or cleaning products?

By CJ Cleaning Services|2022-03-23T15:49:59-04:00March 23, 2022|Main|

We come equipped with everything we need to make your [...]

0

Do I need to be at home when you arrive for the cleaning?

By CJ Cleaning Services|2022-03-23T15:48:49-04:00March 23, 2022|Main|

That’s entirely up to you! If you’ve got other things [...]

0

How do I book a home or commercial cleaning?

By CJ Cleaning Services|2022-03-23T16:40:40-04:00March 23, 2022|Main|

You can get an estimate online and we will follow-up [...]

0